Privacy Policy
Last updated: December 2024
1. Overview
Novix Production ("we," "our," or "us") operates https://novixproduction.com. We provide video editing, creative production, and digital campaign services. We believe in transparency and respect the privacy of every client, prospect, and visitor who visits our website.
2. Information We Collect
We collect only information voluntarily submitted by you when communicating with our agency:
- Project Inquiry Information: Full name, business email address, company or brand name, website URL, social media handles, budget expectations, timeline requirements, and project description.
- Resource Downloads: Name and email address provided when requesting our Content Strategy Blueprint.
- Direct Communications: Information shared when contacting us via email or WhatsApp.
3. How We Use Your Information
Your information is used strictly for legitimate business purposes:
- Evaluating your creative brief and preparing customized proposals and pricing quotes.
- Communicating with you regarding project milestones, feedback, and deliverables.
- Fulfilling requests for educational resources, templates, and guides.
- Maintaining business records and complying with applicable legal obligations.
We do not sell, rent, or trade your personal or business data to third-party advertisers or data brokers under any circumstances.
4. Client Footage & Creative Assets
All video footage, audio files, scripts, reference materials, and proprietary brand assets provided to Novix Production during exploratory calls or active production engagements remain your confidential property. We do not distribute, repurpose, or display client materials in our public portfolio without express client consent.
5. Cookies and Analytics
Our website utilizes minimal, essential functional cookies. If analytics tracking (such as Google Analytics 4) is enabled, it is used to measure aggregate site performance, navigation flow, and visitor volume to enhance user experience. You can configure your browser to decline cookies at any time.
6. Third-Party Service Providers
We may engage vetted technical infrastructure partners to deliver our services:
- Hosting & Delivery: Vercel Inc. (cloud infrastructure and edge distribution).
- Transactional Email: Resend (transmitting inquiry notifications and receipts).
7. Data Retention & Your Rights
You have the right to request access to the personal data we hold about you, request corrections, or ask for deletion of your contact records. To exercise any of these rights, please contact us at our official inquiry address.
8. Contact Us
If you have questions regarding this Privacy Policy or our data handling practices, please contact: